{"id":692,"date":"2024-05-01T17:33:04","date_gmt":"2024-05-01T15:33:04","guid":{"rendered":"https:\/\/blueroyalcharter.it\/?page_id=692"},"modified":"2024-05-15T13:39:54","modified_gmt":"2024-05-15T11:39:54","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/blueroyalcharter.it\/fr\/refund-and-returns-policy\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"692\" class=\"elementor elementor-692\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e45f6af e-flex e-con-boxed e-con e-parent\" data-id=\"7e45f6af\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a37b830 elementor-widget elementor-widget-spacer\" data-id=\"6a37b830\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5eed65f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5eed65f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11d7742a\" data-id=\"11d7742a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1341f1a elementor-widget elementor-widget-spacer\" data-id=\"1341f1a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3290a03e elementor-widget elementor-widget-text-editor\" data-id=\"3290a03e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>BIENVENUE SUR<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-310d31a0 elementor-widget elementor-widget-text-editor\" data-id=\"310d31a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Politique de remboursement et de retour<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-52e9b52 e-flex e-con-boxed e-con e-parent\" data-id=\"52e9b52\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbe3d23 elementor-widget elementor-widget-text-editor\" data-id=\"cbe3d23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Date d'entr\u00e9e en vigueur : 01\/05\/2024<\/p><p><strong>1. Politique de remboursement<\/strong><\/p><p>Chez Blue Royal Charter, nous nous effor\u00e7ons de garantir votre satisfaction quant \u00e0 nos services d'excursion en bateau sur le lac de C\u00f4me. Nous comprenons que des circonstances peuvent survenir et n\u00e9cessiter des changements dans vos plans. C'est pourquoi nous avons \u00e9tabli la politique de remboursement suivante :<\/p><p><strong>1.1 Option de paiement int\u00e9gral :<\/strong><\/p><p>Si vous avez pay\u00e9 le montant total de votre r\u00e9servation, vous avez droit \u00e0 un remboursement int\u00e9gral si vous annulez votre r\u00e9servation dans les 72 heures pr\u00e9c\u00e9dant la date pr\u00e9vue de la visite.<br \/>Les annulations effectu\u00e9es au-del\u00e0 de la fen\u00eatre de 72 heures entra\u00eeneront la r\u00e9tention de 30% de la valeur totale du service.<br \/>1.2 Option de paiement partiel (d\u00e9p\u00f4t 30%) :<\/p><p>Si vous avez choisi d'effectuer un paiement partiel de 30% de la valeur totale du service, la m\u00eame politique de remboursement s'applique :<br \/>Un remboursement int\u00e9gral est possible pour les annulations effectu\u00e9es dans les 72 heures pr\u00e9c\u00e9dant la date pr\u00e9vue de la visite.<br \/>Les annulations effectu\u00e9es au-del\u00e0 de la fen\u00eatre de 72 heures entra\u00eeneront la r\u00e9tention de l'acompte initial de 30%.<\/p><p><br \/><strong>2. Proc\u00e9dure de remboursement<\/strong><\/p><p>Pour demander un remboursement, veuillez suivre les \u00e9tapes suivantes :<\/p><p>Contactez Blue Royal Charter par courriel ou par t\u00e9l\u00e9phone pour entamer la proc\u00e9dure de remboursement.<br \/>Fournissez les d\u00e9tails de votre r\u00e9servation, y compris le num\u00e9ro de r\u00e9servation et la raison de l'annulation.<br \/>Les remboursements seront effectu\u00e9s dans un d\u00e9lai de [ins\u00e9rer un d\u00e9lai, par exemple 7-10 jours ouvrables] \u00e0 compter de la date d'annulation.<br \/>Les remboursements seront effectu\u00e9s sur la base du mode de paiement initial utilis\u00e9 pour la r\u00e9servation.<\/p><p><strong>3. Exceptions<\/strong><\/p><p>Bien que nous nous efforcions de satisfaire au mieux nos clients, certaines circonstances peuvent justifier des exceptions \u00e0 notre politique de remboursement. Ces exceptions incluent, mais ne sont pas limit\u00e9es \u00e0 :<\/p><p>Des conditions m\u00e9t\u00e9orologiques extr\u00eames qui emp\u00eachent le d\u00e9roulement en toute s\u00e9curit\u00e9 de nos excursions en bateau.<br \/>Probl\u00e8mes m\u00e9caniques impr\u00e9vus sur nos navires qui n\u00e9cessitent des annulations.<br \/>Toute autre circonstance jug\u00e9e exceptionnelle par la direction de Blue Royal Charter.<br \/>Dans ce cas, les clients seront inform\u00e9s rapidement et des arrangements alternatifs ou des remboursements complets seront effectu\u00e9s selon le cas.<\/p><p><strong>4. Informations sur les contacts<\/strong><\/p><p>Pour toute question concernant notre politique de remboursement ou pour demander un remboursement, veuillez nous contacter en utilisant les informations suivantes :<\/p><p>Charte royale bleue<br \/>T\u00e9l\u00e9phone : +39 347 995 40 63 +39 347 995 40 63<br \/>Courriel : info@blueroyalcharter.it<\/p><p><strong>5. Modifications de la politique<\/strong><\/p><p>Blue Royal Charter se r\u00e9serve le droit de modifier ou de mettre \u00e0 jour cette politique de remboursement \u00e0 tout moment et sans pr\u00e9avis. Toute modification entrera en vigueur d\u00e8s sa publication sur notre site web. Il est de la responsabilit\u00e9 des clients de consulter r\u00e9guli\u00e8rement cette politique pour prendre connaissance des mises \u00e0 jour ou des r\u00e9visions.<\/p><p>En effectuant une r\u00e9servation aupr\u00e8s de Blue Royal Charter, vous reconnaissez avoir lu, compris et accept\u00e9 de vous conformer aux conditions \u00e9nonc\u00e9es dans la pr\u00e9sente politique de remboursement.<\/p><p>Charte royale bleue<\/p><p>Ce document d\u00e9crit la politique de remboursement et de retour pour les services d'excursion en bateau de Blue Royal Charter sur le lac de C\u00f4me. Veuillez noter que cette politique est susceptible d'\u00eatre modifi\u00e9e et qu'il est conseill\u00e9 aux clients de la consulter r\u00e9guli\u00e8rement pour prendre connaissance des mises \u00e0 jour.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>WELCOME ON Refund and Return Policy Effective Date: 01\/05\/2024 1. Refund Policy At Blue Royal Charter, we strive to ensure your satisfaction with our boat tour<span class=\"excerpt-hellip\"> [...]<\/span><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-692","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Blue Royal Charter<\/title>\n<meta name=\"description\" content=\"Explore Lake Como aboard our elegant wooden boat. You will fall in love! 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