{"id":692,"date":"2024-05-01T17:33:04","date_gmt":"2024-05-01T15:33:04","guid":{"rendered":"https:\/\/blueroyalcharter.it\/?page_id=692"},"modified":"2024-05-15T13:39:54","modified_gmt":"2024-05-15T11:39:54","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/blueroyalcharter.it\/de\/refund-and-returns-policy\/","title":{"rendered":"Erstattungs- und R\u00fcckgabebestimmungen"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"692\" class=\"elementor elementor-692\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e45f6af e-flex e-con-boxed e-con e-parent\" data-id=\"7e45f6af\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a37b830 elementor-widget elementor-widget-spacer\" data-id=\"6a37b830\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5eed65f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5eed65f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11d7742a\" data-id=\"11d7742a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1341f1a elementor-widget elementor-widget-spacer\" data-id=\"1341f1a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3290a03e elementor-widget elementor-widget-text-editor\" data-id=\"3290a03e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>WILLKOMMEN AUF<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-310d31a0 elementor-widget elementor-widget-text-editor\" data-id=\"310d31a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>R\u00fcckerstattung und R\u00fcckgabe<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-52e9b52 e-flex e-con-boxed e-con e-parent\" data-id=\"52e9b52\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbe3d23 elementor-widget elementor-widget-text-editor\" data-id=\"cbe3d23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Datum des Inkrafttretens: 01\/05\/2024<\/p><p><strong>1. Erstattungspolitik<\/strong><\/p><p>Bei Blue Royal Charter sind wir bestrebt, Ihre Zufriedenheit mit unseren Bootstouren auf dem Comer See zu gew\u00e4hrleisten. Wir verstehen, dass Umst\u00e4nde eintreten k\u00f6nnen, die eine \u00c4nderung Ihrer Pl\u00e4ne erforderlich machen. Daher haben wir die folgenden R\u00fcckerstattungsbedingungen festgelegt:<\/p><p><strong>1.1 Option Vollst\u00e4ndige Zahlung:<\/strong><\/p><p>Wenn Sie den vollen Betrag f\u00fcr Ihre Reservierung bezahlt haben, haben Sie Anspruch auf eine vollst\u00e4ndige R\u00fcckerstattung, wenn Sie Ihre Reservierung innerhalb von 72 Stunden vor der geplanten Tour stornieren.<br \/>Bei einer Stornierung au\u00dferhalb der 72-Stunden-Frist werden 30% des Gesamtwerts der Dienstleistung einbehalten.<br \/>1.2 Teilzahlungsoption (30% Anzahlung):<\/p><p>Wenn Sie sich f\u00fcr eine Teilzahlung von 30% des Gesamtwerts der Dienstleistung entschieden haben, gelten dieselben R\u00fcckerstattungsbedingungen:<br \/>Bei Stornierungen innerhalb von 72 Stunden vor der geplanten Tour wird der volle Betrag erstattet.<br \/>Bei einer Stornierung nach Ablauf der 72-Stunden-Frist wird die urspr\u00fcngliche 30%-Anzahlung einbehalten.<\/p><p><br \/><strong>2. Erstattungsprozess<\/strong><\/p><p>Um eine R\u00fcckerstattung zu beantragen, gehen Sie bitte folgenderma\u00dfen vor:<\/p><p>Kontaktieren Sie Blue Royal Charter per E-Mail oder Telefon, um den Erstattungsprozess einzuleiten.<br \/>Geben Sie Ihre Buchungsdaten an, einschlie\u00dflich der Reservierungsnummer und des Grundes f\u00fcr die Stornierung.<br \/>Erstattungen werden innerhalb von [Zeitrahmen einf\u00fcgen, z. B. 7-10 Werktage] ab dem Datum der Stornierung bearbeitet.<br \/>Die Erstattung erfolgt auf die urspr\u00fcnglich f\u00fcr die Reservierung verwendete Zahlungsmethode.<\/p><p><strong>3. Ausnahmen<\/strong><\/p><p>Obwohl wir uns bem\u00fchen, unseren Kunden so gut wie m\u00f6glich entgegenzukommen, k\u00f6nnen bestimmte Umst\u00e4nde Ausnahmen von unserer R\u00fcckerstattungspolitik rechtfertigen. Diese Ausnahmen umfassen, sind aber nicht beschr\u00e4nkt auf:<\/p><p>Extreme Wetterbedingungen, die den sicheren Betrieb unserer Bootstouren verhindern.<br \/>Unvorhergesehene mechanische Probleme mit unseren Schiffen, die eine Annullierung erforderlich machen.<br \/>Alle anderen Umst\u00e4nde, die das Management von Blue Royal Charter f\u00fcr au\u00dfergew\u00f6hnlich h\u00e4lt.<br \/>In solchen F\u00e4llen werden die Kunden umgehend benachrichtigt, und es werden gegebenenfalls alternative Vorkehrungen getroffen oder volle R\u00fcckerstattungen geleistet.<\/p><p><strong>4. Kontaktinformationen<\/strong><\/p><p>Wenn Sie Fragen zu unseren R\u00fcckerstattungsrichtlinien haben oder eine R\u00fcckerstattung beantragen m\u00f6chten, kontaktieren Sie uns bitte unter den folgenden Informationen:<\/p><p>Blaue K\u00f6nigliche Charta<br \/>Telefon: +39 347 995 40 63<br \/>E-Mail: info@blueroyalcharter.it<\/p><p><strong>5. \u00c4nderungen der Politik<\/strong><\/p><p>Blue Royal Charter beh\u00e4lt sich das Recht vor, diese R\u00fcckerstattungsrichtlinie jederzeit und ohne vorherige Ank\u00fcndigung zu \u00e4ndern oder zu aktualisieren. Jegliche \u00c4nderungen werden sofort nach Ver\u00f6ffentlichung auf unserer Website wirksam. Es liegt in der Verantwortung der Kunden, diese Richtlinie regelm\u00e4\u00dfig auf Aktualisierungen oder \u00dcberarbeitungen zu \u00fcberpr\u00fcfen.<\/p><p>Indem Sie eine Reservierung bei Blue Royal Charter vornehmen, best\u00e4tigen Sie, dass Sie die in dieser R\u00fcckerstattungsrichtlinie dargelegten Bedingungen gelesen und verstanden haben und sich damit einverstanden erkl\u00e4ren.<\/p><p>Blaue K\u00f6nigliche Charta<\/p><p>Dieses Dokument beschreibt die R\u00fcckerstattungs- und R\u00fcckgabebestimmungen f\u00fcr die Bootstouren von Blue Royal Charter auf dem Comer See. Bitte beachten Sie, dass diese Richtlinie \u00c4nderungen unterliegt und wir empfehlen unseren Kunden, sie regelm\u00e4\u00dfig auf Aktualisierungen zu \u00fcberpr\u00fcfen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>WELCOME ON Refund and Return Policy Effective Date: 01\/05\/2024 1. Refund Policy At Blue Royal Charter, we strive to ensure your satisfaction with our boat tour<span class=\"excerpt-hellip\"> [...]<\/span><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-692","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Blue Royal Charter<\/title>\n<meta name=\"description\" content=\"Explore Lake Como aboard our elegant wooden boat. You will fall in love! 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